Positive:
I've been using Expert Auto for nearly two years now. I own a 15 year old car that needs occasional work and I couldn't be happier with this place.
One of the few places where I can make an appointment for repair and then sit in the waiting room while the repair is being made. I don't need a ride home, in other words. Also, the guy who runs the place is very nice and, I believe, quite honest in his dealings with customers. The work done on my car was electrical and difficult, yet the mechanic who did the work succeeded where another good garage refused to even take on the project. So far, I give this place a perfect rating. It exceeded my expectations and I will go back for more work, as it's needed
Negative:
Always professional, neat and fair. I bring all my vehicles there. Mark and company are awesome!
If you can deal with the wait time I highly recommend them.
Did perfect work with no issues. Even followed up with 2 telephone tag calls after hours to ensure everything was ok! Could not ask for more. A veteran fixed my vehicle there as well. Stop reading reviews and call them now.
Mark, the owner, is extremely knowledgeable and his prices are consistently lower than local dealers. They do outstanding work on both new cars and old cars.
- The place is so busy, you may have to wait 4 or 5 business days before they can work on your vehicle.
- You get a thorough overview of work to be done and the cost - before they do anything.
- Their rates are competitive. They aren't always the cheapest....but cheapest is not always best.
Honest outfit, prices too low. They deserve to be paid more. Take your vehicle here and stop worrying!!! I was Stranded motorist on Veterans Day Saturday from out of state. 2 other places would not help me. They were booked out to middle of next week and opened early for me as well when I drove up unannounced.
Expert Auto is a US Car Repair based in Torrington, Connecticut. Expert Auto is located at 1104 E Main St, Torrington, CT 06790, USA.
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