The ALL mail carriers are constantly handing our mail to the guy up stairs/my husband's father our mail, HE'S NEVER BEEN GIVEN PERMISSION to accept our mail. If he's standing outside they ALL hand it to him. I've reported this to the post master 3x and she still hasn't stopped her carriers from doing it.
Tried calling the post office and couldn't get any where other than the damn computer. Torrington,Ct postal service sucks. Watch your mail they are also ALWAYS dropping mail. We've had once the mail carrier dropped on our porch a neighbors payment to some place.
I frequently visit this post office. Most customers are good, but more so than other places, I have seen here the entitled, unreasonable customers that anyone in customer service dreads. Yet the staff remain consistently pleasant despite the challenges they face. Thanks for the great work, folks!
Today 9/15/2017 a man at the end of my street just delivered a package of MINE that the mail carrier delivered to his house. I don't even know the man but thankfully he's an honest man.
Contacted them twice to ask for help tracking a package that was mailed there but never received. Both guys I spoke with (Daniel and Tony) were extremely pleasant and helpful. Doubt I'd have received such courteous service here in Queens, NY.
Less than satisfactory. I swear these people play football with packages, drop kick them up the lawn and then throw them on the ground a few more times? I'm sorry, but this is not normal, this type of damage does not happen from picking something up and placing it somewhere else. This is the second time this month the USPS has damaged packages paid for and sent to two different areas of the country. I don't know whats going on here, but i'm getting pretty fed up. Not to mention how unhelpful and cold these people are when you're trying to understand the best way to utilize the system!
With the Exception of a few key employees at this office... They are totally incompetent. Malik and a couple of the people here actually care. Most of these people couldn't care less and constantly lose packages, deliver to wrong addresses, scan the package and then go deliver them to save time instead of scanning when they get your house! That last one was directly from a inside source. I try everything in my power to pay more for someone to use a better delivery service. They have lost a lot of money on deliveries to me that I never received and because they show them as "scanned and delivered" I have no recourse with the company that sent them. Just by talking to other individuals around town, my incidents are not at all uncommon. I actually went out and paid for a personal mail box at another carriers location so that I could have important packages and mail sent through someone with a physical address and the ability to witness this for me and to make sure my mail wasn't just left in the rain or stuffed in a mailbox along with snow to ruin it! That's if I was lucky enough to get it in the first place.
United States Postal Service is a US Post Office based in Torrington, Connecticut. United States Postal Service is located at 185 E Elm St, Torrington, CT 06790, USA.
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