Typical sleazy dealership BS trying to take advantage of naive customers with the classic 4-square tactic (a worksheet with four separate squares for vehicle purchase price, trade-in value, down payment, and monthly payment). The 4-square method is designed to obfuscate and confuse by diverting your attention away from the purchase price. When they presented the monthly payments, it was obvious they were trying to hide several thousand dollars in their little numbers game - all the while acting like they had my best interest in mind. Don't waste your time here, buy from an honest dealership or trusted private seller. 0/10, would never buy from.
Shopping for a new car, used car or looking for a trade can be a pleasant or horrible experience; it's the American love affair with the automobile. I guess I was fortunate having the pleasure of working with Steve in sales. Steve took care of me from the pricing, to getting me the monthly payments which I was comfortable with. Everything went smoothly. Professional. I hope the service department is equally as pleasant. All the best to all shopping. Thanks.
Bait and switch - As long as you are not wasting there time they don't care. Drove 45min to see a car they suddenly no longer have after confirming the car was available before I left. Sales person offered me a comparable model and trim level for over 12K more.
A word to the business - if some one comes in to buy a t-shirt and you are sold out, you don't try to sell them a dress suit. you better have a ton more of different yet similar t-shirts. Know your customer.
Love there service and parts department they helped me with and had everything I needed to fix my wheel studs and there very knowledgeable I would highly recommend there service department
Small dealership, the sales people are awesome! Not to pushy, very friendly. Service department rocks!
Torrington Hyundai is a US Car Dealer based in Torrington, Connecticut. Torrington Hyundai is located at 1446 E Main St, Torrington, CT 06790, USA.
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